Thursday, December 16, 2021

VOICE OF THE EMPLOYEE

 

Voice of the Employee is the most critical driver to a organization experience strategy. It provides the essential intelligence to employees’ interests, needs, and discontents. In evident to the recent article of Boxall and Purcell (2003) ‘Employee voice is the term increasingly used to cover a whole variety of processes and structures which enable, and sometimes empower employees, directly and indirectly, to contribute to decision-making in the firm. 

Trends of Voice of Employees

When there is a Positive voice, organization can expect higher level of performance, innovation, staff well-being, staff retention and create open working environments where people feel valued. Employees’ voice plays a role in both employee participation and involvement. According to articles of Williams and Smith (2006) ‘‘Participation which is about employees playing a greater part in the decision-making process by being given the opportunity to influence management decisions and to contribute to the improvement of organizational performance’’


Forms of voice of employees

Participation: In the article of Williams and Smith (2006) explained, the term ‘participation’ refers to arrangements that give workers some influence over organizational and workplace decisions.

Involvement: In evident to the article of  Williams and  Smith (2006), suggest that this term is most usefully applied to management initiatives that are designed to further the flow of communication at work as a means of enhancing the organizational commitment of employees.

Organizations are keen to have employee voice because the concept gives win-win situation for the organizations as well as employees. One suggestion could be a million-dollar idea (Brenson, 2015).

The Importance of Voice of Employee

The importance placed upon capturing voice of employee has increased as organizations realize that there are multiple benefits associated with it. Below are a few key benefits of capturing the voice of employees.

  • Increased Retention
  • Increased Engagement
  • Improved Job Satisfaction:
  • Higher Performance Ratings

Conclusion

A company with employees’ voice is emotional application of employees and it will lead to employee’s motivation and satisfaction so then it will help to attract, retain great people and higher performances. 

References

Armstrong. M, (2009). Handbook of Human Resource Management Practice. 11 edition. London:  Kogan, P.935-939.

Michael. B , Wilkinson. A, and Dundon.T, (2018). Employee voice: conceptualizations, meanings, limitations and possible integration. [Online]   https://www.researchgate.net/publication/325817560_Employee_voice_conceptualisations_meanings_limitations_and_possible_integration [Accessed 14 December 2021

Human Resource Executive. 2021. 5 Ways to Address Negative Social Media. [ONLINE] Available at: https://hrexecutive.com/5-ways-to-address-negative-social-media/. [Accessed 14 December 2021].

Work Institute. 2019. DEFINING VOICE OF THE EMPLOYEE & WHY IT’S IMPORTANT. [ONLINE] Available at: https://workinstitute.com/defining-of-voice-of-the-employee-why-it-is-important/. [Accessed 14 December 2021].

8 comments:

  1. Employee voice helps prevent knowledge and skills loss in organisations. Employers should ensure employee voice is heard for continuous improvement of the organisation.

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  2. Indeed employee voice is of high priority. Work Council meetings should be orchestrated in order to bring up their concerns and grievances. As a hood HRM practise, this would resolve most of the employee related problems in a pragmatic manner.

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  3. A very insightful article. Voice of the employee is always essential since it’s the employees who are engaged in the ground level work tasks in an organisation. Therefore, it is always essential to listen to them, which makes the decision-making process much more effective. Thank you so much for picking up this topic, which is very interesting.

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  4. It is important to listen employees. They are the keys for the success of the organization. A detail article. Thanks for publishing!

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  5. Positive voice how can be improving company perfermance. It's clearly expla

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  6. Employers need to ensure that employees' voices are heard for the continued growth of the organization. thank you for sharing your knowledge.

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  7. One of the most essential factors in determining job happiness is employee engagement. Employee engagement is now more than ever a strategic corporate goal, as engaged employees contribute to higher levels of productivity and better work quality.Thank you

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  8. In my point of view we should have system in placed for this, like suggestion box. This can be negative or positive, but still we have given a opportunity to raise their voice diplomatically and there is another advantage for company to use those pin productive manner.

    ReplyDelete

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